In general we will make deliveries on our own vehicles using our own drivers. However, in some areas and on some days this will not be possible and we will use one of our delivery partners.
Our delivery costs are broken into two zones:
Zone 1: All of Mainland United Kingdom (excluding zone 2 areas)
Zone 2:Northern Ireland, Highland of Scotland, Devon and Cornwall
All Deliveries in Zone 2 below £499 will incur a £100 delivery charge. All order over £499 will be delivered at no charge.
All orders over £499 are delivered Free of Charge
All other orders are subject to a delivery charge based on the size and weight of the product and the location of the delivery address. If there are a number of products the total size of the parcel will be used to calculate delivery charges.
Parcel Delivery – Items such as single accessories, basin taps, shower heads or wastes £5
Small Package – Items such as bath taps, shower valves and kits, small towel rails £10
(up to 30kg & 1.5m length)
Medium Package – Items such as larger towel rails, bath panels £20
(up to 30kg & 5m length)
Large Package – Items such as toilets, basins, baths, shower enclosures £40
All deliveries will be made within 3 working days from date of order unless advised otherwise.
A next day delivery service is available on request at an extra charge.
Delivery charges will be calculated at point of checkout.
If a product is received damaged this must be identified at point of delivery, noted on the delivery paperwork and we must be advised within 24 hours.
All prices quoted on our website are correct as at point of order, except where obvious error has occurred, and include VAT. We reserve the right to amend prices at any time but this will not affect any orders that have already been placed and accepted. If we are unable to accept any order due to a price change we will notify you of the price change before any order is despatched. The order will not be despatched until this price change is accepted. All goods must be paid for, including delivery charges (if applicable), before any goods can be dispatched. Payment must be made by credit or debit card. We accept most major cards including VISA, MASTERCARD and MAESTRO.
We take your security very seriously and no payment or banking information will be stored once the transaction has been completed.
Please view our terms and conditions for a full breakdown of our policies.
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